tabgold new online site

ElvisisKing wrote: Oscar I can't find the run ons......bloody annoying. Bring back the old ......at least leave available for those who wish to use it.

This is another gripe of mines is that to access certain content you have to be logged in. The Run ons are there if you logged in under fixtures click the venue and its the bottom. If you at work, and if you close the page, you have to keep logging in to get what you want

i hated it but i must confess now its 100x better than the old one.

Is there no person from tabgold that has a peek in this site to at least comment to what punters are saying here

The improved layout of the www.tabgold.co.za website has generally been well received by punters, although some users have experienced difficulty navigating the new site and finding certain information.

The site has been specifically designed to be mobile friendly as official Google Analytics show that 50% of visitors to the site use their mobile devices and this figure will grow in the future.

There have been teething problems, most notably last week when the system was unable to handle unexpected volumes and punters had difficulty logging on. This has been remedied and the site upgraded to handle the bigger volumes.

The interactive racecard, where punters can access statistics and make notes, is designed to be used on-line and is not printer friendly. There are two other printer friendly options for racecards, namely the TabForm sheet or the Racecard Summary.

By request, fixed odds betting for future meetings will be loaded onto the site as soon as it becomes available instead of only on-day display. Horse, trainers and jockey indexes will become an added feature.

It is important to note that one is required to register before you can access the full menu. All of the content that was on the old website is available to registered users. Registration is free and the site currently has over 23 000 unique users.

“We are trying to be proactive,” says Gold Circle Commercial Executive, Patrick Loker. “We are noting complaints and suggestions and where possible will try and embrace these where we think they will add value. The site has been developed with extensive input from different punters, but satisfying everyone in such a diverse population group is a massive problem but one that we want to overcome using our best efforts.”

For suggestions or complaints e-mail support@goldcircle.co.za or call one of the following telephone numbers for assistance:

+27 31 314 1869
+27 31 314 1870
+27 31 314 1482
+27 31 314 1588

btw nobody reads emails going onto that mail box. the old site was perfect, why change it.

I cannot find the feature race nominations and acceptances that the old site had.....Does anyone know how to access that?

Just tried to log in only to look at run ons from the week end. FAILED.....says the user is inactive.

I'm in the Kruger park, have no email.....have tablet only ( purposefully don't have e.mail connected to tablet so work doesn't follow me on holiday )

Will need e.mail to log in successfully. ........ what a load of bullshit, just to try and look at run ons.

Was no problem in the past ...........IF IT'S NOT BROKEN DON'T FIX THEBLOODY THING !

Stopped using it
I always used the race card and hose search function '

Not there anymore

Works just fine and I'm far from an IT guru.

I can access the tabgold site and do almost anything, but when i log in, i get an error msg

wtf! i can't believe i put funds in this fucking account again!

How stupid and naive i was to think they would have sorted it by now!

As i am not prepared to phone in my bets, until they get their shit together,this will be the last time i use them

Sorry Bob,Dave and all on ABC that i respect,but i am so frustrated with these fcuking clowns thats killing racing...you get the feeling it's intentional!

thiven wrote: Guys address your queries to christinep@goldcircle.co.za

she's the support supervisor and hopefully hearing the views of the punters will bring about what we want and not what they think we want ..

I thought the old bet mark card was better as it was on one page and easier to fill in instead of clicking each race and opening to fill in ..

I emailed all and sundry and got f'all response and obviously a simple suggestion was ignored.....