Hollywoodbets

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2 weeks 4 days ago #792699 by Elmo
Hollywoodbets was created by Elmo
what is going on with your website ,I cannot get any bets on ...please sort this problem out otherwise I have to look at another bookmaker ..ths is not on .

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2 weeks 4 days ago - 2 weeks 4 days ago #792700 by Sweet Coetzee
Sweet Coetzee on topic Hollywoodbets
I have just emailed them, pathetic! Every time I make an instant EFT, I need to advise them that is not reflecting and they take their time to rectify their mistake!

I am going to make screenshots of the bets I wanted to take and they will have to pay me out if the best arrive due to their incompetence.

How can an instant eft not reflect immediately? And this is not an isolated incident.

I cant wait an hour plus to place bets????
Last edit: 2 weeks 4 days ago by Sweet Coetzee.

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2 weeks 4 days ago #792701 by Elmo
Elmo on topic Hollywoodbets
I made 2 eft about an hour ago nothing reflecting what number are you calling as the numbers I use no one answers

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2 weeks 4 days ago - 2 weeks 4 days ago #792703 by Sweet Coetzee
Sweet Coetzee on topic Hollywoodbets
Now they have logged me out and all my bets, 16 in total are lost and I need to resubmit them whenever my money is available in my Hw account that have been deducted from my bank account more than an hour ago!

Dev, please after tomorrow close my account.

This is bullshit!

I will go somewhere where things work!

This after playing more than R5k on your platform in the past 5 days.
Last edit: 2 weeks 4 days ago by Sweet Coetzee.

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2 weeks 4 days ago #792704 by Super Red
Super Red on topic Hollywoodbets
Same here, deposit made at 19H13, the July promo is in but no instant eft amount.

EXTREMELY FRUSTRATING.

If there is an issue advise your customers so we do not waste our money making deposits we cannot access.

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2 weeks 4 days ago #792705 by Sweet Coetzee
Sweet Coetzee on topic Re:Hollywoodbets
And our time Super Red! I work during the day and need to get me bets on early... yes I am addicted, but its my money and expect the service that goes with an online platform who has no issues with taking money from me!


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2 weeks 4 days ago #792706 by Elmo
Elmo on topic Re:Hollywoodbets
I am 15 minutes on the line to HW and no one is answering...this is unacceptable service now i can't even get on Yarmouth Jpt
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2 weeks 4 days ago #792707 by Super Red
Super Red on topic Re:Hollywoodbets
Same here Elmo, nobody answers as well as that chat they have on their website crashes continuously.
Looks like it’s time to shop around elsewhere.

Huge pity, we all see how hard Dev tries to sort out and put out fires, but when you have a dodgy IT system and a totally useless and incompetent back of office staff there is not enough water to put out the fires.
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2 weeks 3 days ago #792712 by BATMAN
BATMAN on topic Hollywoodbets
I just did a eft to Hollywood and it reflected after about 3 to 4 minutes,.This afternoon I also did and it reflected. I think it depends on what bank. One bank that is unreliable is standard bank as they sometimes take a day to reflect in another standard bank account.
So for me I find it very quick and straight away in.

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2 weeks 3 days ago #792725 by fingers
fingers on topic Hollywoodbets
well, you do get 15% bonus 4 or more times a year - but how they haven't fired the it guys (or girls) eons ago is a mystery - and "support"?; good grief
I have found the best way to deposit is this OTT voucher thing - buy it online, insert the pin number and you are credited instantaneously

Ignorance doesn't kill you, but it makes you sweat a lot.
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2 weeks 3 days ago #792726 by Dave Scott
Dave Scott on topic Hollywoodbets

fingers wrote: well, you do get 15% bonus 4 or more times a year - but how they haven't fired the it guys (or girls) eons ago is a mystery - and "support"?; good grief
I have found the best way to deposit is this OTT voucher thing - buy it online, insert the pin number and you are credited instantaneously



buyvoucher.ott-mobile.com/
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2 weeks 3 days ago #792727 by manwatweet
manwatweet on topic Hollywoodbets
Just tried the OTT voucher and worked instantly.

Bank statement will look “better” as well........

As jy dom is moet jy slim wees

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2 weeks 3 days ago #792729 by bayern
bayern on topic Hollywoodbets
Being holding on for 20 minutes listening to a helium filled voice recording - my god.

Guessing has never been widely acclaimed as a good gambling strategy

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2 weeks 3 days ago #792730 by Bob Brogan
Bob Brogan on topic Hollywoodbets
Guys not sticking up for Hollywood, but they are coping with the Covid 19, July, a promotion and website issues...

Sure they will be back 100% soon

Why don`t you try one of their instant EFT methods (3RD party) or buy OTT vouchers

As someone said earlier OTT can be bought online (link on abc) or in store and they keep the wife and bank manager of your back

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2 weeks 3 days ago #792739 by Muhtiman
Muhtiman on topic Hollywoodbets
.......1 Voucher works a charm too.....;)

My idea of "help from above" is a sniper on the roof
and a higher power is a hell fire missile armed drone.

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2 weeks 3 days ago #792744 by Frodo
Frodo on topic Hollywoodbets
Well tried to log on yesterday to see if the voucher from my compo win was reflecting - could not log on - sent a message for assistance - still waiting :(

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2 weeks 3 days ago #792770 by Craig Pienaar
Craig Pienaar on topic Hollywoodbets
Have had some very negative feedback of Hollywood from a couple first time punters trying to withdraw there small winnings from July Day , reflects badly on me as i suggested that the open a hollywood account in the first place , you know what they say about good intentions

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2 weeks 3 days ago #792772 by Thor
Thor on topic Hollywoodbets
Just remember something guys. The only reason you see what seems to be many complaints about Hollywood is because they ACTUALLY respond to them on this platform. I can only imagine what the other bookmakers would see given the same? Sure Hollywood is doing the best they can given the situation we are facing. To be fair, they don't do themselves any favours by having a poor chat help on their site, which should be the final resolution step to all these issues. I've personally waited half hour only for nobody to join the chat. If they can get that right I'm sure everyone will be satisfied.

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2 weeks 3 days ago - 2 weeks 3 days ago #792777 by Sweet Coetzee
Sweet Coetzee on topic Hollywoodbets

Thor wrote: Just remember something guys. The only reason you see what seems to be many complaints about Hollywood is because they ACTUALLY respond to them on this platform. I can only imagine what the other bookmakers would see given the same? Sure Hollywood is doing the best they can given the situation we are facing. To be fair, they don't do themselves any favours by having a poor chat help on their site, which should be the final resolution step to all these issues. I've personally waited half hour only for nobody to join the chat. If they can get that right I'm sure everyone will be satisfied.


Thor,

I have not seen a response from them on this specific topic?

If they cant cope, tell your customers!

And I shit you not, the site is acting up again as I type this message.


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Last edit: 2 weeks 3 days ago by Sweet Coetzee.

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2 weeks 3 days ago #792778 by Sweet Coetzee
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